Arden Salt + Pepper Mills

Hi Elaine, thank you for taking the time to share your feedback. We're glad to hear that you appreciated the beautiful design of the product. We sincerely apologize that there was a issue with the one your received. We strive to provide high-quality, well-crafted items, and it's disheartening to learn that this particular piece fell short in terms of functionality.

We're pleased to know that our customer service team was able to assist you promptly with a refund. Your satisfaction is our top priority, and we're grateful for the opportunity to address any issues that arise. Thank you again for your honest review, and we hope to have the chance to provide you with a better experience in the future.

Hi Kathlyn, thank you for taking the time to share your feedback. We're truly sorry to hear that the Salt and Pepper Mills did not meet your expectations in terms of functionality and quality. As a brand committed to providing exceptional products, we strive to ensure that our items not only look great but also perform flawlessly. Please feel free to reach out to our customer service team so that we can further discuss your experience and explore a resolution that addresses your concerns. Your satisfaction is our top priority, and we value the opportunity to make this right.

Thank you again for your honest review. Feedback like yours helps us to continually enhance our products and services, and we hope to have the opportunity to provide you with a better experience in the future.